![]() ![]() How can I get a refund of my remaining balance?Īll sales are final. For UTA Customer Service contact information and hours, click here. Please contact UTA Customer Service during regular business hours. How can I purchase multiple cards, for a large group?įor group purchases more than 10 cards, please contact UTA Customer Service during regular business hours, click here. After confirmation of payment, cards will be received within five (5) to seven (7) business days via United States Postal Service. Payments must be received before an order is processed. How long does it take for my order to arrive once it has been placed? For in-store purchases at participating retailers, note that not all merchants accept credit or debit cards. UTA Customer Service Centers accept cash, check, credit or debit cards. If you have the numbers correct and it continues to decline, use another card and contact your banking institution.įor online purchases, we accept credit and debit cards (including VISA, Master Card, American Express, and Discover) and transportation benefit cards (including TranServe and Commuter Check). If your transaction was declined, please check the numbers on the credit or debit card used for the transaction. Why was my card order or reload declined? ![]() If you wish to purchase more than 10 cards, please contact UTA Customer Service, click here. You can load different values to each card if needed. Up to 10 cards may be included per online order. What is the maximum number of cards that I can order? There are no reload fees, dormancy fees or any other fees. There is a one-time issuance fee of $3 for purchasing each UTA FAREPAY card. You can also purchase cards at select retailers and UTA Customer Service centers with cash, credit or debit cards. You can purchase UTA FAREPAY cards online with a debit or credit card. What payment methods can I use to purchase a UTA FAREPAY card? UTA FAREPAY cards can be loaded with any amount on the card ranging from a minimum of $5 to a maximum of $500.Ĭan I get a reduced fare UTA FAREPAY card?Īpplications for reduced fare UTA FAREPAY cards are available for seniors 65 and older, persons with disabilities, youth 6-18, and low-income qualifying persons are available online. In what denominations is the UTA FAREPAY card sold? ![]()
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